Who is responsible for the information
Ningbo Boxi Garden Equipment CO.LTD. is the business identified in connection with this website. Its address is 8 Ruby Place, Aberdeen and its contact email is [email protected]. Privacy questions, requests to access personal information and concerns about the way information is handled may be directed to that email address.
This policy explains the categories of personal information that may be involved when you contact the business about garden platforms or use interactive functions of the website. The information needed may differ depending on the type of question and the nature of the intended purchase.
Information you choose to share
An order or product enquiry may involve a name, email address, telephone number, province or territory, postal code, preferred product, quantity, delivery questions and notes about your planter or outdoor space. If you contact the business separately, the information in your message and any attachments you provide may also be involved.
You should provide only the information reasonably needed for your question. Do not include payment card numbers, identity documents or sensitive personal information in an ordinary product enquiry. Payment arrangements, where applicable, should be considered only after the complete order terms have been agreed.
Why information may be used
Information supplied in connection with a product question may be used to identify the enquiry, discuss product suitability, provide requested specifications or pricing, clarify delivery requirements, and respond to customer service or return-related requests.
The business should not use contact details supplied for a product enquiry as automatic permission to send unrelated promotional email. Any marketing messages are subject to applicable consent and unsubscribe requirements, including Canadian anti-spam law where relevant.
Consent and appropriate use
When you voluntarily send an enquiry, personal information should be used within the reasonable purpose explained at collection or otherwise permitted by applicable law. Uses beyond those purposes may require separate notice or consent.
Consent for optional marketing must be requested separately from contact necessary to answer an enquiry. A person may withdraw consent for optional communications using the method provided for that communication or by contacting the business.
Protection, sharing and retention
Personal information should be handled with safeguards appropriate to its sensitivity and should be accessible only where needed to address the purpose for which it was obtained. Transmission over the internet carries security risks, so avoid including confidential information in a general enquiry.
Information should not be kept longer than reasonably required for the identified purpose, lawful business recordkeeping or an applicable legal obligation. Where service providers are used, appropriate contractual or other protections may be required. No particular hosting location, processing vendor or retention period is represented here without confirmation.
Access, correction and privacy questions
You may contact [email protected] to request information about personal details held in relation to your enquiry, ask for correction of inaccurate details, or raise a concern about handling. Requests will be considered under applicable privacy laws and any lawful recordkeeping requirements.
People in Canada may also have privacy rights under federal or applicable provincial privacy legislation. These rights can depend on the location, business activity and the nature of the information at issue.
Cookies and site preferences
Essential site preferences can support navigation and shopping-list functionality. Further information about the types of browser preferences relevant to the site is described in the Cookie Policy.
Optional analytics or advertising technologies, if introduced, should be disclosed and configured in accordance with the consent requirements that apply at that time. This policy does not assert that any specific analytics or marketing platform is active.
Updates to this policy
The policy may be revised if product-enquiry processes, applicable legal requirements or information-handling practices change. The revision date at the top identifies this version.
For clarification of the current handling of your information, please contact [email protected] before submitting information you do not wish to disclose.