Scope of the website
This website presents garden platform styles under the Orrivane Garden name and identifies Ningbo Boxi Garden Equipment CO.LTD. as the operating business. The site is directed at people exploring the purchase of products for planted spaces, including customers in Canada.
Content about sizes, profiles, materials and use cases is intended to help visitors compare options. Product specifications must be verified for a selected item rather than inferred from photographs, design descriptions or general guidance.
Product information and suitability
Before agreeing to buy a platform, confirm the exact product name, dimensions, construction, finish, load limit, intended operating surface and any relevant use or care instructions. Planter base width and the combined weight of the pot, plant, soil and retained water should be considered.
A platform should not be assumed suitable for sloped, uneven or unstable ground without specific product instructions supporting that use. Nothing on this site constitutes a guarantee of performance for a particular planter or surface.
Enquiries and order acceptance
Choosing products and preparing an enquiry does not by itself create a binding purchase or reserve inventory. Any order should proceed only after the items, availability, final payable price and applicable delivery and return conditions have been communicated and accepted.
Before completing a purchase, customers should have the opportunity to review the description and charges, identify or correct errors, and understand the payment and fulfilment process. The agreed order confirmation and applicable law govern the resulting transaction.
Pricing, taxes and payment
No fixed sale price, shipping fee, tax estimate or payment method is published for the displayed platform styles. Request the applicable item price, currency, taxes, duties if relevant, delivery charges and complete amount payable for the proposed order.
Do not send payment-card details in an ordinary enquiry message. A purchase should proceed only through a payment arrangement that the business has confirmed along with the full order terms.
Delivery and order records
Delivery to a Canadian destination must be confirmed for the specific postal code and item. Dispatch methods, delivery estimates, shipping costs and any restrictions should be reviewed before the purchase is accepted.
Customers should keep a copy of the agreed order description, payment confirmation, delivery information and return or warranty terms. Statutory rights concerning non-delivery or other breaches of a consumer contract can differ between Canadian provinces and territories.
Returns, warranty and statutory rights
Any voluntary return, exchange or additional manufacturer warranty terms should be provided and agreed where applicable before purchase. The Refund & Returns page explains the information to request and how to raise a concern.
Nothing in these terms excludes, restricts or waives mandatory rights or remedies under consumer protection or sale of goods legislation that applies to a transaction. No lifetime warranty, universal return window or unrestricted replacement promise is made.
Use of website materials
The text, brand presentation and page design are intended for use in connection with browsing the products. Visitors may use the site for legitimate personal product research and enquiries.
You should not interfere with access, attempt to misuse interactive elements or represent the site as giving safety approval for unverified product applications.
Changes and applicable rules
Descriptions and general website information may change, but amendments should not retrospectively remove rights arising from an accepted order. Specific order terms should be kept with the transaction documents.
Legal requirements can depend on where a customer is located, where a purchase is made and the transaction circumstances. Mandatory consumer protections that apply are preserved. Questions can be raised using the business contact email below.